Panasonic KX-NS300

The Panasonic KX-NS300 Smart Hybrid PBX is a cost effective legacy and IP communication system for small and medium sized companies that can be flexibly configured and expanded according to the your needs.

The KX-NS300 has advanced features and starts from 6 analogue trunks and 18 extensions, up to 192 extensions with an Expansion Unit. KX-NS300 is also a unified communication system which has rich IP features such as mobile linking, integrated voice mail and e-mail, instant messaging (chat), and presence information.

KX-NS300 can also use built-in applications such as a call centre solution, mobile solution, and voice mail system to provide more efficient work and increased customer satisfaction.


Saving Costs by Adopting a Hybrid System

KX-NS300 can utilize the benefits of a hybrid system to help businesses lower costs and allow a quick return on investment.

• Saving Communication Costs
The adequate IP capacity of the KX-NS300 enables you to combine both IP and legacy trunks according to your needs, to construct systems that are flexible and cost effective.

• Saving Network Costs
By connecting the KX-NS300 units in different offices with an IP network, you can construct a network that integrates both voice and data. This enables extension calls between offices over the IP network, and reduces costs.

• Saving on Initial Investment
The KX-NS300 can utilize an IP network to use IP phones as head office extensions, without installing extra KX-NS300 units or special routers at remote sites. In other words, migration to an IP network enables installation costs to be saved.

• Saving Running Costs
By using IP phones as extensions, you don’t need to change the settings at the PBX each time you change your office layout, as is normally required. Simply move the phone, and then connect it to the LAN for quick and easy use.

• Using Existing Resources
Existing DPTs, APTs and SLTs from Panasonic can continue to be used, enabling a system to be replaced at a low cost without wasting resources.


Helping to Improve Customer Service

Improving customer satisfaction is the key to succeeding in business. The KX-NS300 provides services for smoothly responding and following up on customer queries.

• Auto Attendant/Voice Mail System
The KX-NS300 can connect customers to the appropriate section or operator according to their query in call routing with voice guidance. It can also prompt the customers to leave a voice message when the operator is away.

• Enhanced Voice Mail System
The KX-NS300 can be expanded to a voice mail system that can record a maximum of 24 channels and 400 hours. KX-NS300 also sends e-mail to notify you when you have new voice messages. The messages can also be received as attachment files and forwarded. E-mail notification can also be sent for missed calls where the customer did not leave a message, enabling you to quickly contact the customer.

Smart Remote Extension

Recent business requires customers to be contacted anywhere and anytime. As long as the KX-NS300 is in an environment that can connect to the internet, it can enable IP phones to be used as extensions for easily contacting people.

• Remote Extension Setup
If you have Internet connection, KX-NS300 enables you to easily install IP phones in locations distant from the office, such as the homes of teleworkers, mobile workers using softphones on smartphones. Connecting with IP networking enables IP phones* to be used as KX-NS300 extensions, without the need for any routers or extra devices. *KX-NT500 series, KX-UT series, and third party SIP phones are supported.

• Using Smartphone as Extensions
Softphones on smartphones used by mobile workers can be installed as KX-NS300 extensions, meaning they will not miss calls as long as they are in a Wi-Fi/3G/LTE environment, whether they are at the office or away.

• One Numbered Extension
IP phones such as a desk phone or softphone can be paired to use a single number. This enables customers to easily contact staff with a single number, regardless of whether they are inside or outside the office.

• Using Existing Resources
Existing DPTs, APTs and SLTs from Panasonic can continue to be used, enabling a system to be replaced at a low cost without wasting resources.